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Program Manager, Open Space Infrastructure Delivery

The Integrated Infrastructure Services (IIS) Department operates with a vision to inspire trust among citizens and Council by demonstrating a steadfast commitment to delivering high-quality infrastructure. Within IIS, the Building Great Neighbourhoods Branch serves as a critical link between internal s and external stakeholders, ensuring effective communication during the delivery phase of infrastructure projects.

The Program Manager plays a pivotal role in this effort, employing diverse project management and supervisory methodologies to oversee all aspects of project delivery, including detailed design, construction, and warranty phases.

In addition to offering direction and oversight to project managers and coordinators, this function encompasses the coordination of reporting and work assignments, guaranteeing comprehensive program management for both capital projects and initiatives driven by the community.

What will you do?

People Leadership

  • Mentor and coach staff; foster a culture of collaboration and networking amongst project teams, across the city
  • Ensure Project Managers/Project Coordinators are empowered and have the competencies, tools, and equipment required for them to perform
  • Develop and implement staff performance development and management plans
  • Hold project teams accountable for the key deliverables throughout the lifecycle of a project and ensure that processes and policies are being adhered to


Project Management

  • Manage a team of Project Managers/Project Coordinators to deliver a series of projects on time, on budget and within scope
  • Oversee and manage overall risks associated with the program and projects, ensuring the protection of the City's interests and reputation
  • Ensure the use of project management systems and best practices to deliver projects efficiently and effectively by using the City’s Project Management Reference Guide
  • Oversee the delivery of comprehensive communications with all stakeholders throughout the delivery phases of projects. Plans, budgets, monitors, reports, aligns and assigns the projects in a way that optimizes the skills and internal resources available to support a series of projects
  • Develop and implement unit processes and oversee performance measures to ensure successful delivery of projects
  • Apply systems thinking to manage multiple ongoing and concurrent projects, leveraging existing resources and ensuring successful delivery of the project outcomes


Qualifications:

  • Knowledge, training and/or education in a related field such as Landscape Architecture, Civil Engineering, Business, or Project Management
  • Equivalent years of relevant industry experience may be considered as a substitute for formal education


 Skills for success:

Leadership Experience

  • Proven experience in leading and supervising teams in program and project management


Stakeholder Management

  • Demonstrated ability to develop and maintain strong working relationships with stakeholders


Leading Projects & People

  • Proven project management skills: You know how to manage projects effectively, using best practices (like those in the PMBOK guide) to deliver on time and within budget
  • Experienced leader: You've successfully led Project Managers/Project Coordinators and diverse teams to deliver projects, and you can manage and work effectively with external consultants too
  • Strategic thinker: You can plan, organize, and solve problems effectively, and you apply a systems-thinking approach to see the bigger picture
  • Skilled communicator: You have excellent written and verbal communication skills, including creating reports and delivering presentations. You can also develop and implement communication plans to keep everyone informed


Building Relationships & Fostering Collaboration

  • Excellent relationship builder: You can develop strong relationships with diverse stakeholders and are a collaborative, integrated worker
  • Conflict resolution expert: You can effectively resolve conflicts and negotiate solutions to complex and sensitive issues
  • Service excellence, embracing diversity and promoting inclusiveness
  • Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
  • Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture


Conditions of employment & work environment:

  • Up to: 1 Permanent, Full-time position
  • Hours of work: 36.9 hours per week, Monday - Friday. This position may be eligible for the Hybrid Work Program.
  • Salary Range: $89,766 - $128,237 (Annually)
  • Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position, there may be a cost associated with this requirement.
  • Valid Alberta Class 5 driver's licence (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with City of Edmonton policy. This may require business auto insurance
  • Management and Out-of-Scope positions at the City of Edmonton are being reviewed for possible inclusion in the Civic Service Union 52 bargaining unit. If this position is impacted, the incumbent will be notified accordingly.


The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca . Learn more about our benefits https://bit.ly/COEbenefit s. Talent sourced through this process may be considered for similar opportunities within the City of Edmonton.

Talent Acquisition Consultant: IS/MZ


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