This position is responsible for managing the day-to-day client activities for the assigned property/facility. This person may have oversight of multiple locations. The candidate must be able to organize and prioritize multiple tasks, effectively manage through stressful situations, and consistently make effective, high quality decisions; must understand complex client and customer relationships and develop and effectively manage client and customer relationships, open, effective and consistent communication with client and customer representatives. The candidate will have overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies purchases, and occupancy services, administration and helpdesk.
What You’ll Do
- Create and maintain superior client service practices
- Develop and manage annual operating and capital expense budgets
- Manage a staff of diverse skilled tradesmen and professionals
- Coordinate the operational aspects of the property in a manner, which protects, maintains and improves the value of the client’s assets
- Ensure all site management and operations practices are in compliance with company and client standards
- Perform monthly reporting, forecasting and asset management on all sites
- Implement preventive, ongoing and anticipated maintenance/repair programs
- Develop multi-year capital improvement project plans and manage the process to complete the capital projects
- Manage third-party vendor contracted services as required, including periodic bidding and insurance updates
- Monitor performance per scopes of work and contractual agreements
What We’re Looking For
- Bachelor's degree with minimum 10 years experience preferred
- Professional license or certification is desired but not required
- Superior people management skills
- Superior client realtionship management skills
- Ability to plan and manage within budget and time constraints
- Experience with managing multiple vendors and small capital projects
- Proficiency with Excel; Word is preferred
- Excellent communication and organizational skills
- Understanding commercial leases, routine accounting methods, and trade union protocols
- Ability to work without direct supervision
What’s In It For You
- Join an industry leader and shape the future of commercial real estate
- A supportive, caring and diverse work environment designed for your growth and well-being
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