Senior Property Administrator

Full job description

Triovest, one of the largest privately-owned Canadian commercial real estate companies, is seeking a Senior Property Administrator in Edmonton. The successful individual will be responsible for supporting and assisting the Property Management Team in the successful day-to-day administration and operations of a commercial real estate portfolio of 1.5 million square feet. The position requires an individual who exemplifies professionalism, service excellence, attention to detail, superior communication and organizational skills, strong financial acumen and a focus on quality.

The role is to truly be a Triovest ambassador specializing in relationship management with tenants and clients. The Senior Property Administrator works within the Property Management Team to ensure accurate financial reporting ensuring fiduciary obligations are met for our clients and tenants.

The incumbent will assist the Property Management Team in overseeing the operational and administrative functions associated with the portfolio, ensuring the assets are managed and operated at the highest possible standard in accordance with Triovest’s goals and all applicable codes, environmental requirements, and government legislation.

KEY RESPONSIBILITIES

• Working closely with the Team to oversee the financial aspects of the portfolio, including budgeting, forecasting, and financial reporting.
• Assist with the preparation of the portfolio’s monthly financial reports within the required timelines and assist with variance analysis.
• Oversee the AR and AP process, track accounts payable, assist with rent collection, and manage the Accounts Receivable process ensuring all outstanding balances are followed on a timely basis.
• Read and understand Lease Agreements and work with the Leasing Department to ensure new tenants are set up properly in the accounting software.
• Maintain lease data, track lease renewals, and ensure accurate rent billing and tenant reconciliation.
• Conduct periodic Lease audits and ensure tenant communication, administration, and recoveries are completed per the Lease Agreement, including the year-end reconciliation process.
• Process, administer, and respond to inquiries regarding tenant accounts, rent letters and year-end billing reconciliations.
• Analyze property expenses, identify cost-saving opportunities, and recommend strategies for improving property financial performance.
• Maintain organized and up-to-date financial records, including lease agreements, vendor contracts, and property-related documents.
• Assist with the implementation and adherence to national programs, policies, procedures, and property management best practices.
• Routinely review to ensure the information held within the Tenant Manual, Contractor Guidelines, and other manuals and guides is accurate and continuously up to date.
• Provide assistance with the execution of tenant and building events, with the Property Management Team.

QUALIFICATIONS & ATTRIBUTES

• A post-secondary degree in Accounting, Finance or Business Administration is preferred.
• A minimum of three (3) years of related Commercial Property Management experience.
• Experience in accounting or finance, preferably in commercial real estate.
• Experience in Yardi Voyager and Yardi Payscan is an asset.
• Advanced skills in Microsoft Office applications.
• Sound understanding of basic accounting concepts and principles. Well-developed written and oral communication skills.
• Proactive in identifying potential issues and taking preventive measures to mitigate risks.
• Collaborative approach to problem-solving and relationship development, and ability to work effectively with individuals at all levels of the organization.
• Excellent written and verbal communication skills, including the ability to interact effectively with clients, tenants, team members, and service providers.
• A client-centric approach, prioritizing client service and the ability to build and maintain client trust.
• Exceptional organizational skills to manage multiple properties, teams, and projects simultaneously.
• A keen eye for detail, ensuring that operational and financial aspects of the properties are meticulously managed.
• Flexibility to adapt to changing market conditions, tenant needs, and unexpected challenges.
• Passionate about fostering an inclusive and positive organizational culture.
• A dedication to providing exceptional service, every day.
• Exceptional organizational skills to manage multiple properties, teams, and projects simultaneously.
• The ability to adapt to change in a positive way and deliver successful results within a given time frame.
• A team-oriented approach to meeting goals and objectives.
• The ability to perform with exceptional integrity, always striving to do the right thing and help to create an environment built on trust, honesty and respect.

Triovest is an Equal Opportunity Employer

At Triovest, we are committed to building a team and culture that embraces diversity as our strength. As Canada’s top private commercial real estate firm, we strive to create an inclusive workplace where everyone feels valued. Our progressive approach means we're always looking for fresh perspectives and innovative ideas. We’re committed to doing the right thing and living up to our core value of integrity by always following the law. Our Code of Conduct is designed to ensure legal compliance and to build trust with our clients and stakeholders. If you need accommodations, we are here to help—just let us know.

Join us and be part of a forward-thinking team that's shaping the future of commercial real estate.

#LI-DNI

#INDHP