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Security Guard - Edmonton City Centre

Job Skills / Requirements

Provide a high level of customer service in a challenging and dynamic environment 

Monitor site visitors, cameras, and alarm systems to ensure safety and access in accordance with the site policies and procedures 

Attend and investigate security alarms and emergencies in a timely and professional manner 

Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns 

De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources

Exercise crowd control and evict trespassers

Write clear and detailed reports, including incident, emergency, liability and day to day reports 

Provide first aid and medical response when required to any person(s) 

Utilize two-way radios and computer applications to communicate site activities 

Job Requirements: 

Excellent communication skills, both written and verbal

Strong observational and active listening skills  

Excellent customer service skills

Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision 

Must have a flexible schedule (days, evenings, nights, weekends)

Positive attitude and willingness to learn

Ability to work well with others in order to achieve collective goals

Ability to walk 20/30km and stairs



Education Requirements (Any)

High School Diploma/GED

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the CSM

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 1


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