Reporting to the Senior Director, Project Management, this role will support the organization by managing projects that execute the strategic priorities of the organization.
The Project Manager will work under the direction of each project sponsor to create a project charter and detailed work plan, oversee the acquisition of resources, manage the scope, budget and work plan activities, track and resolve issues and provide regular progress reports.
12 Month Term – Full time
Know-How
Practical / Technical Knowledge
· A degree in Business Administration, Commerce, Information Technology or Public Administration.
· Project Management Professional (PMP) or Certified Association of Project Management (CAPM) designation
· At least 5 years of progressive experience with an emphasis on business analysis and change management, and at least 3 years’ experience leading cross-functional project teams
· Management consulting experience is an asset.
· Knowledge and experience applying frameworks to conduct assessments and evaluations.
· Experience implementing software solutions such as CRM, financial applications, pension and benefit programs is an asset.
· Highly competent computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Project Management)
Planning, Organizing, and Integrating
- Demonstrated experience in the full cycle development of product and service offerings, including opportunity identification, assessment, design and development, launch, implementation, and operations is an asset.
- Change management and/or process design certifications are considered an asset.
- Highly organized, detail-oriented team player with a positive and get it done attitude, that follows through with their commitments.
- Familiarity with Project Management methodologies and the appropriate times to deploy, such as: PRINCE2, Waterfall, Scrum, Agile, Lean, Kanban, PMBOK, and XP
- Ability to formulate budgets, prepare contracts and track costs
- Strong project management skills with the ability to lead work teams of colleagues for larger projects.
- Strong initiative and ability to work independently with minimal supervision to meet deadlines and work concurrently on a variety of projects.
- Strong problem-solving skills with the ability to analyze a situation, consider all options, and anticipate outcomes before providing recommendations.
- Ability to diagnose project or system problems through research and discussion with subject matter experts, vendors and users.
- Dynamically solve problems by anticipating issues, addressing proactively where possible and demonstrating flexibility and agility.
Communicating and Influencing Skills
- Highly motivated change agent who can motivate and influence others
- Demonstrated experience in implementing large change initiatives and knowledge of change management practices.
- Excellent facilitation and consulting skills. Comfortable working with diverse groups of people with competing needs
- Proven ability to develop and maintain effective and collaborative relationships, strategic networks and partnerships.
- Curious, open to new ideas, and passionate about learning; including exploring new areas of potential opportunity
- Business acumen, including understanding of business practices and ability to prepare and/or assess business cases
- Strong communication skills - oral, written, and presentation
- Ability to mentor and lead through influence in a tightly knit team environment
- Responsibilities
- Develop and execute the project plan including defining project scope, governance structure, milestones, resource plan, risk assessment, and project dependencies.
- Identify resource requirements for the project and coordinating processes to secure any required external resources, ensuring that all project team members are well versed in their roles and responsibilities.
- Complete stakeholder analyses for all projects.
- Responsible for the day-to-day progress of the project, identifying and working to address/ remove any barriers to maintain project progress.
- Manage product costs, time, scope, and quality of the project and product within approved specifications.
- Monitor and report on the objectives, critical path and milestones of the project.
- Communicate the project health (including cost, time, scope) to the project sponsor and project owner.
- Develop and maintain a risk register and escalate project risks (scope, time, budget, resourcing) to the project sponsor and/or project steering committee.
- Act as the liaison among different stakeholder groups and manage the performance of and relationship with external resources including external vendors participating in the project. Coordinate work with any vendors participating in the project.
- Develop and execute the change management and communications plans.
- Chair internal project team and steering committee meetings and document the key decisions.
- Ensure project artifacts are documented and stored on the SharePoint site.
- Maintain a RAID log (risks, actions, issues and decisions) and coordinating the action of change requests, action/issues, key decisions, contract approvals and related project documentation.
- Identify, track, and manage project issues, risks, and action items including escalating items as deemed necessary.
- Responsible for defining and executing a transition plan to the business line to transition ongoing vendor management and operationalization of the project outcomes.
- Responsible for project closure including documentation and sharing of lessons learned and opportunities for improvement.
- Prepare contracts and manage the performance of external resources, report any concerns to the project sponsor as the signatory of the contract and review invoices and recommend payment to the project sponsor.
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