BOMA Industry Series: Navigating Property Events: Response, Recovery & RestorationThis session is designed for Property Managers, Asset Managers, Property Owners, Building Operators, Condominium Managers, and Insurance Professionals who are responsible for navigating building-related incidents and minimizing risk, disruption, and cost.
Participants will gain practical insight into the most common property events experienced across commercial and residential buildings, including water-related damage, fire/smoke/odour impacts, storm events, vehicle collisions, and vandalism. The session will explore how these incidents are typically managed within the industry—from initial response through to full restoration—with a focus on what stakeholders need to know to make informed decisions throughout the process.
Given that water losses represent the most frequent and often most complex type of claim, special attention will be dedicated to this area. Attendees will learn how professionals detect, track, and monitor moisture migration within building systems, as well as the tools and technology used to support accurate assessment and effective remediation. The discussion will also compare key restoration strategies, including demolition versus drying-in-place, helping participants better understand the implications of each approach on timelines, costs, and building operations.
In addition, the session will address the critical role of mould and asbestos abatement in the restoration process. We will explore when these factors come into play, how they are managed, and how they can impact project scope, safety considerations, and regulatory compliance.
Throughout the session, the focus will remain on practical, real-world knowledge rather than technical theory—equipping attendees with the confidence to ask the right questions, collaborate effectively with vendors and insurers, and support efficient recovery outcomes.
A dedicated portion of time will be reserved for open discussion and Q&A, providing attendees the opportunity to explore specific challenges, share experiences, and gain insight from industry experts and peers.
About the Presenter
Ali Handous, C.E.T., Owner & Chief Operations OfficerPaul Davis Restoration EdmontonAli Handous is the Owner and Chief Operations Officer of Paul Davis Restoration Edmonton, bringing nearly 25 years of experience in the restoration and construction industry. Born and raised in Edmonton, Ali developed an early foundation in construction working alongside his father before pursuing a formal education in the field. He graduated with honours from NAIT’s Construction Engineering Technology program in 2002 and has been a proud member of ASET since, holding his Certified Engineering Technologist (C.E.T.) designation.
Ali began his career as a Project Manager in restoration, gaining hands-on experience in complex property losses across both commercial and residential environments. He holds multiple certifications through the IICRC, including the Triple Master designation, reflecting his expertise in water, fire and smoke, mould, odour, and trauma scene remediation.
Throughout his career, Ali has built strong working relationships with property managers, insurers, brokers, and building owners. His practical, solutions-focused approach and deep understanding of building systems have made him a trusted partner in navigating complex restoration projects.
Today, Ali focuses on leading operations, mentoring his team, and driving continuous improvement within the organization. Under his leadership, Paul Davis Edmonton continues to deliver responsive, high-quality service to clients across the region.
*For more information about event cancellations, refunds and credits, please see our policy here. *Disclaimer: By registering for this event, you acknowledge that the information you provide is accurate and absolve BOMA Edmonton and North of any liability for inaccuracies. Your registration also implies consent to be contacted by BOMA Edmonton. Furthermore, the ideas and views expressed by any speakers are their own and are not endorsed by BOMA Edmonton and North.
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